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Worsley Digital

Privacy Policy

Worsley Digital is committed to protecting and respecting your privacy in accordance with the law.
This privacy policy explains what information we collect about users of our website and how we will use it.
For the purpose of the Data Protection Act 2018, the data controller is Worsley Digital Ltd, registered at 15 Mulgrave Road, Worsley, Manchester, M28 2RW, United Kingdom.

What information we collect

We may collect and process the following data about you:

Information you give us

You may give us information about you by filling in forms on our website or by corresponding with us by phone, email or otherwise. The information you give us may include your name, email address, postal address and phone number.

Information we collect about you

Each time you visit our website we may automatically collect the following information:
  • Technical information including the Internet Protocol (IP) address used to connect your device to the internet, browser type and version, operating system and platform.
  • Analytical information including the Uniform Resource Locator (URL) of visited pages; your geographical location; date and time of page visits; length of time spent viewing each page; page interaction information (such as scrolling, clicks and mouse-overs); and methods used to browse away from the page.

Information we receive from other sources

We may receive information about you if you use any other website that we provide services for, including websites hosted on our servers. We also work closely with third parties (e.g. business partners, subcontractors and analytics providers) and we may receive information about you from them.
We may also collect your personal details from other sources, including where emails are forwarded to you or where we receive your contact details in an automatic out-of-office response to an email sent by us.

Cookies

Our website uses cookies to distinguish you from other users. This helps us to provide you with the best user experience possible. For more information on the cookies we use and the purposes we use them for, please see our Cookie Policy.

How we use your information

We gather this information to allow us to provide you with information, products or services that you request from us or which we feel may interest you (where you have consented to be contacted for such purposes) and to enable us to contact you in the event of any queries. We also gather information to enable us to present features of our website in the most effective manner for you and for security reasons. We may also use the information to communicate with you on any matter relating to the provision of our service in general, however if the matter is not integral to the nature and operation of our service or website, we will only do so where you have given consent to be contacted.
If you give us your consent to send marketing messages we may contact you with offers and promotions from which you can always opt-out or unsubscribe. It is not our practice to contact you if you have made it clear that you do not wish to hear from us about our products and services.
We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop our website and our service and we may provide such aggregate information to third parties.
We may disclose any details as required by law or court order or in response to reasonable enquiries from law enforcement agencies.
Unless required to do so by law, we will not release, rent or sell your personal information, other than as part of a sale of the whole or a substantial part of the assets of Worsley Digital Ltd, without first ensuring that suitable arrangements are in place to protect your privacy.
We may also use information held about you in the following ways:
  • To deliver our services and correspond with you in relation to our products
  • To notify you of changes to our service
  • To ensure that content from our website is presented in the most effective manner for you and for your computer or other device used to access our website
  • For system administration and to report aggregated statistical information about browsing patterns and actions which does not identify any individual
  • To administer our website and for internal operations, including troubleshooting, data analysis, testing, research and statistical purposes
  • To help us keep our website safe and secure
We may combine information received from other sources with information you give to us and information that we collect about you. We may use this combined information for the purposes set out above.

Sharing your information

We will not usually share your personal information with third parties without your consent, but we may do so in the following situations:
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions and other agreements; or to protect the rights, property or safety of Worsley Digital Ltd, our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud prevention
  • Where we share aggregated information which does not identify individuals with third parties
  • Where we are requested to provide information by authorised third parties or regulatory or governmental agencies investigating illegal activities
  • Where we believe that an emergency, illegal activity or any other reasonable basis exists for notifying the relevant authority
  • Where we use subcontractors to provide services. Any such subcontractor will use your personal information only for the purpose of providing services to us and will have no right to use your personal information for any other purpose.
  • In the event that we sell or buy an business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets
  • If Worsley Digital Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets
  • For analytics providers that assist us in the improvement and optimisation of our website
  • For third-party payment processing services when you make a payment through our website. We do not have access to any credit/debit card or other financial information processed by the third party

Where we store your information

Due to the global nature of internet infrastructure, the information you provide may be transferred to countries outside the European Economic Area (EEA) that do not have similar data protection legislation as that set out in this policy. However, we will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. By submitting your information, you consent to these transfers.

Security

The internet is not a completely secure medium. Although we will do our best to protect your personal data, we cannot guarantee the security of data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access and ensure that personal information is kept secure.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to share your information with any third party for such purposes. We may also give you choices about how we use your information which you can exercise by checking certain boxes on the forms we use to collect your data. You can also exercise this right at any time by contacting us at hello@worsley.digital

You also have a right of access to personal data that is held about you. To obtain a copy of such information, please send an email to hello@worsley.digital

Updating your details

If any of the information that you have provided to us changes (for example if you change your email address) then please email us at hello@worsley.digital to request that we update our records.

Links to other websites

Our website may contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy. The date at the bottom of this page indicates when this policy was last updated.

Your consent

By submitting your information, you consent to the use of that information as set out in this policy. If we change our privacy policy, we will post the changes on the page and may place notices on other pages of our website, so that you may be aware of the information we collect and how we use it. Your continued use of our website and service will signify your agreement to any such changes.

How to contact us

If you would like to contact us with any queries or comments, please email us at hello@worsley.digital

Last updated: 17 February 2023

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